Round-up FAQ โ˜•
Updated over a week ago

With our Round-up feature, you can turbocharge your tree-planting by using your spare change to fund reforestation projects! ๐Ÿ‘›

On your connected bank account, we will round up your spare change for reforestation. For example, if you spend $1.98 on coffee, weโ€™ll round it up to $2.00, and send $0.02 to tree-planting projects! ๐ŸŒณ

Every $1 rounded-up plants a tree! As always, for every tree planted, youโ€™ll earn 50 reward points. ๐ŸŒฑ

How can I enable Round-up?

You can enable Round-up by clicking on the pop-up pictured above on the home screen of the Treecard app or by navigating to Settings โš™๏ธ > App > Round up planting and then toggling Round up my payments to on.

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You can cap your monthly round-up charges at $1, $3, $5, or $10, or proceed without a cap so that all your charges will be rounded up.

All round-up charges will be debited from your linked bank account at the end of each month in one lump sum.

How do I know how many trees I planted with Round-up?

You can always view your total tree planting impact on the homepage of the Treecard app.

To view the number of trees planted by rounding up your purchases, please navigate to Settings โš™๏ธ > App > Round up planting

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How can I cancel and refund Round-up

You can cancel and refund your monthly round-up contribution directly in the app:

  1. In the Treecard app, open your settings โš™๏ธ in the upper right-hand corner of the Home page

  2. Navigate to Round Up and proceed to toggle off "Round up my payments"

  3. Now choose to select an amount to cap or Turn off at the bottom of the screen

  4. Tap on Great, send refund

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If you are not seeing the option to initiate a refund, please reach out to our support team at [email protected], so we can assist you.

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