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Switching to Treecard Mobile is easier when you have an unlocked phone - read below to see what that means, and how to check! ⬇️
What is an unlocked phone?
An unlocked phone is a phone that isn’t tied to any carrier’s network. For most providers, you can unlock your phone after a year of initial registration. Your phone has to be fully paid off to unlock.
Checking if your phone is unlocked is pretty easy - you just have to look around in settings for a few minutes. Please read below carefully for the exact steps!
If you have iOS 14 or later, you can follow these steps to see if your phone is unlocked.
1. Go to Settings
2. Click 'General', then "About"
3. Scroll down, then click 'Network Provider Lock'
If it says 'No Sim Restriction', your phone is unlocked. Otherwise, your phone is locked.
There's a lot of different Android devices and systems, so the steps to check your carrier status often vary. We highly recommend googling "How to check if 'xx device' is unlocked" and following those instructions.
However, we have a few general steps here that should get you close:
Go to 'Settings',
Tap on 'Connections'
Tap on 'Networks' (aka: 'Mobile Network', 'Cellular Network', and more)
Select 'Networks Operators' (aka: 'Network Providers', Mobile Networks)
Tap on Advanced (if needed) and select 'Choose Network' or 'Search Now'
If you can see several networks, your phone is likely unlocked. Try to connect to one and make a call or surf the web!
If only one result comes back from your search, you aren't allowed to search for networks in your settings, or you can't get a signal when you connect to a new network, then your phone is likely carrier-locked.
Here's a tutorial for checking, walking you through similar steps:
If these methods don't work, there are couple more things you can try.
Each phone has a unique ID called an IMEI
1. Go to Settings, then 'About' section
2. Locate your IMEI and write it down.
3. Enter your IMEI on a third-party website or call and provide your your network carrier.
Note: Please double check any website before you enter your IMEI. We cannot verify the security of each IMEI website.
Calling your provider:
It's the slow option, but calling your provider will get you a certain answer about your device status! You often have to provide an IMEI, but you can also call and request insight into your devices carrier lock status.
Sprint (now part of T-Mobile): 1-866-275-1411
Metro by T-Mobile: 1-888-863-8768
Cricket Wireless: 1-800-274-2538
Mint Mobile: 1-800-683-7392.
Straight Talk: 1-877-430-2355
Boost Mobile: 1-833-502-6678